Privacy Policy
Free Market Capital Pty Ltd trading as Ironbark EV (“we”, “us”, “our”) are committed to protecting the privacy of individuals and managing personal information in an open, transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to all personal information collected by Ironbark EV and Free Market Capital Pty Ltd through our websites, business operations, communications, products and services.
Who We Are
Ironbark EV operates as a supplier of electric vehicle charging infrastructure and related energy solutions. Free Market Capital Pty Ltd is the associated corporate entity responsible for governance, investment, administration and group-level business operations. Personal information may be collected, held and managed by either or both entities depending on the nature of the interaction.
What Personal Information We Collect
We may collect personal information that is reasonably necessary for our business activities, including but not limited to:
Names, job titles and contact details
Business, company and organisation information
Enquiry details, correspondence and communication records
Information provided through website contact forms, partner applications or tender responses
Customer, supplier and partner account information
Technical or project-related information where it identifies an individual
Information required for compliance, verification or contractual obligations
We generally collect personal information directly from individuals. In some circumstances, information may be collected from third parties such as business partners, service providers or public sources, where lawful and appropriate.
How We Use Personal Information
Personal information is used for purposes including:
Responding to enquiries and providing products and services
Managing customer, supplier, partner and reseller relationships
Providing technical support, installation guidance and warranty services
Managing procurement, tenders, contracts and compliance obligations
Improving our products, services, systems and website functionality
Marketing and communications where consent has been provided
Meeting legal, regulatory, audit and reporting requirements
We do not use personal information for purposes unrelated to our business without consent, unless required or permitted by law.
Disclosure of Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business, including:
Contractors, consultants and service providers who assist in delivering services
Manufacturers and technical partners for product support, warranty and compliance
Logistics providers for delivery and service coordination
Professional advisers such as accountants, auditors and legal advisers
Government agencies, regulators or law enforcement where required by law
Where personal information is disclosed, we take reasonable steps to ensure that recipients handle the information in a manner consistent with this Privacy Policy and applicable privacy laws.
Overseas Disclosure
Some personal information may be disclosed to overseas recipients, including manufacturers or technical partners located outside Australia, where necessary to support product supply, compliance or warranty obligations. Where this occurs, we take reasonable steps to ensure that overseas recipients are subject to appropriate privacy and confidentiality obligations.
Storage and Security of Personal Information
Ironbark EV and Free Market Capital Pty Ltd take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Security measures include:
Secure electronic systems and controlled access permissions
Use of cloud-based systems with appropriate security controls
Physical security for any hard copy records
Policies and procedures governing data access and handling
Personal information is retained only for as long as necessary to fulfil its purpose or meet legal and regulatory requirements.
Access and Correction
Individuals have the right to request access to, or correction of, personal information held about them. Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe and in accordance with legal requirements.
Website, Cookies and Analytics
Our websites may use cookies and similar technologies to improve user experience, analyse website traffic and support functionality. Cookies do not typically identify individuals personally. Users can manage cookie preferences through their web browser settings.
Marketing Communications
Where we send marketing or informational communications, individuals will be provided with the ability to opt out or unsubscribe. We do not sell personal information to third parties.
Complaints
If you believe that we have breached your privacy or handled personal information inappropriately, you may lodge a complaint by contacting us. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices or technology. The most current version will be published on our website.
Contact Details
For privacy-related enquiries, access requests or complaints, please contact:
Ironbark EV / Free Market Capital Pty Ltd
Email: info@ironbarkev.com.au